Cross-department Digital ID pilot planned for NSW

Residents in New South Wales are in line for a whole-of-government Digital ID that will let them connect their biometric details for access to services.

The digital hyperreal.
Photo: AMJ
NSW leads the charge towards Digital ID.


Australians in the state of New South Wales will soon be able to verify their identity online from anywhere in the world to access government services, as part of an upcoming pilot.

The state has been moving ahead with mobile, digital ID. This new pilot project, part of New South Wales’ Service NSW app, includes face verification and biometric liveness testing.

“Photo verification will enable millions of customers to complete government transactions anywhere, anytime or authenticate themselves using a photo verification login,” Service NSW CEO Damon Rees said.

“This will provide customers with greater accessibility to government services, especially customers with a disability, time poor customers and those in rural or regional areas, who are unable to or experience difficulty attending Service NSW centres.”

The upcoming identity verification service comes months after NSW sought vendors to provide two new digital identity systems: One to deliver digital proof of identity and the other for digital identity sharing.    

The technology, which is expected to be embedded in the Service NSW app, will work by matching a photo a user takes of themselves with a reference photo, like a driver’s licence.

The photo verification software then reads the geometry of the user’s face to make a decision on whether the verification is successful.

Once the images are successfully matched, the selfie and any verification data would then be “instantly and safely destroyed”, according to the government.

The upcoming pilot identity verification service will also be available on an opt-in basis and users will need to provide ongoing consent, which means they will be able to opt out at any time.  

“The new digital services will be faster, more convenient, and less costly to use than paper or physical alternatives and will be less prone to forgery, misplacement, or theft than physical documents,” Dominello said at the time.

Tenders went out in November. It is not known when the pilot will begin.

Transitioning towards digital has been high on the state’s agenda, with the New South Wales government in November announcing it commenced work on a new whole-of-government approach towards digital identity.



The announcement follows the state government rolling out a service allowing drivers to register their vehicles digitally.

This new direction is aimed at giving customers the option to use digital credentials for various licences, certifications, qualifications, and eligibility documents.

And a year ago, New South Wales reported that it had issued 3 million mobile driving licenses. By July 2021, it was already revamping the license to integrate automated approvals and a payments engine.

The NSW Government has allocated $2.1 billion to invest in digital transformation projects through its Digital Restart Fund. The fund is administered by the Department of Customer Service. It targets ‘smart, simple technology solutions’ which create ‘efficiencies’ for customers and businesses across the state.

According to reporting by iTnews, the government eventually will use the biometric ID to gate services requiring proofing level three. Above that level people have to show up in person for access.

Officials have set goals to be accomplished by 2030.

The biometric dystopia cometh.

Nowhere to hide from the all seeing eye of Big Brother.


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8 comments on “Cross-department Digital ID pilot planned for NSW”

  1. The horrid tentacles of the state; dripping with slime; lurch toward us! ..mmm…we are in a bit of a pickle methinks.

  2. Privacy?
    Be Safe, Secure, that we Know!
    Privacy, um, private, um,!… Am I spelling this correctly, Be Secure, be Safe, You can’t go there, You,! Haven’t paid Your Bill, and Your Bio-Predictor, shows, your Not Well, and you put a ham sandwich in little Tommy’s Lunchbox: *-10 credit points, Be Safe, Be Secure, Your State is here, Compliance is YOUR Passport to the future!
    Privacy, means…. You Lose, if you DON’T Comply.
    You Volunteered.

    Remember, if it is Digital, it is in the Digital Matrix, it can be Hacked!! So, you will be ransomed out, but the end is still the same, you Lose.
    I am a Robot.!!!

    Papiere, bitte,?

    Your life is at the consent of, in reality, is whom – ever owns the patent code of your DNA.
    Your life, is to be a Green Tick.
    Can’t wait,…. Hey!!!

  3. Why should we trust them with this?

    Government attempts to “computerise” things read as a list of screw ups almost as long as the history of medical innovation.

    NSW has had historic data security lapses. Track and trace data has been broadly abused despite all promises to the contrary. We don’t get so much as a “woops” out of them.

    And that’s assuming they actually have benign intentions with this.

    And if it’s to patch up poor service that ought already to be adequate, why should we think that is okay? In 1908 you could send a letter from England to Switzerland and get a reply back the same day. NSW govt is a huge organisation. Running a shoddy service does in no way justify further impositions on the public – or perhaps they think it does? Problem – reaction – solution perhaps?

  4. Why dont they tell us the truth!
    Its the start of the social credit system …
    The same as what has been rolled out in China…
    Ppl should reject this at all cost..
    Goodbye what freedoms we have left.

    1. I agree with Belinda. But they will never tell the truth because a Totalitarian regime has always been built on lies and deceptions and this is no different. At the end of it all, will be the same Totalitarian regime that now exists in China.

      However though , at head of all of this, will be none other than the papacy to which the Kings of the earth will have soon given all their power.

      From Bishop Sanchez Sorondo the right hand man of the pope. “China could be our model to respond to Globalization. A model for the dignity and freedom of human beings”. A country that is currently imprisoning its own citizens in their high rise towers and starving them to death in the name of “COVID” is a model for freedom? Really? Should baffle anyone who has a thinking brain.

  5. This is all a result of our OWN failure to recognise and act against all of this. They have openly told us what they are doing and yet we STILL comply. Anyone even downloading this app should be held responsible for what is to come. The Covid scam was to prepare us all to get use to the service app so what….they can tell you to stay home?. How many people recklessly downloaded it? The mind boggling scale of apathetic sheep in this country is astounding.

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